10-year warranty for 2befair rubber mats
We give a voluntary manufacturer warranty of 10 years from the date of purchase on our 2befair rubber mats. This page sets out the conditions, the care instructions and how to make a claim.
- Duration
- 10 years from date of purchase
- Cover
- Material and manufacturing defects
- Warrantor
- Elektrohub GmbH, Hamburg
Warrantor
The warrantor is Elektrohub GmbH, Große Elbstraße 277a, 22767 Hamburg, Germany. 2befair is a brand of Elektrohub GmbH.
What the warranty applies to
The warranty applies to 2befair rubber mats. It starts on the date of purchase and runs for 10 years.
What the warranty covers
The warranty covers defects caused by faulty materials or manufacturing. It requires that you use the mats as intended inside your vehicle and follow the care and installation instructions on this page.
What we do in a warranty case
If a claim is covered, we repair the mat, replace it or refund the purchase price. We decide which of the three applies in each case. This warranty gives no further claims, in particular no claims for damages.
What the warranty does not cover
- Normal wear from use
- Improper handling, for example stress from sharp-edged objects or use outside the operating temperature of −40 to +80 °C
- Damage from aggressive chemicals or unsuitable cleaning agents
- Improper installation contrary to the installation instructions
- Wilful damage by you or third parties
- Missing or incorrect care
- Use outside the vehicle interior
The list gives examples and is not exhaustive.
Care and installation instructions
- The operating temperature is between −40 and +80 °C.
- Do not put sharp-edged objects on the mats.
- Clean the mats regularly and only with mild cleaning agents.
- Keep sufficient distance when using a pressure washer.
- Use the mats only inside the vehicle.
- Remove the factory-fitted carpet mats before installation.
- In the rear footwell, the mat on the passenger side lies on top of the mat on the driver side.
- For the boot mat, lift the rear edge towards the rear seats so that it does not get trapped when the tailgate closes.
How to make a warranty claim
- Contact the retailer you bought the mats from.
- Include proof of purchase (invoice or order number) and photos of the damage.
- The retailer checks the case and gets back to you.
Your statutory rights
Your statutory rights against the seller in the event of defects exist independently of this warranty. The warranty does not restrict them, and you can exercise them free of charge.
Last updated: November 2026